Microsoft helpdesk windows 10


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Email In , Microsoft introduced Edge, a homegrown browser it pitched as a modernized successor to Internet Explorer, and capable competitor to Google Chrome. Just three years later, Microsoft has raised a white flag, opting to rebuild Edge on Chromium, the same open-source rendering engine used by Chrome. As for Internet Explorer?

Two years after it stopped getting feature updates, it's still more popular than Edge ever was. Plenty has been written about why Edge is making the jump, including by Microsoft Windows lead Joe Belfiore. The shorter version may simply be that even three years in, even being bundled with Windows 10, precious few people were using Edge. Especially compared to Internet Explorer. The enduring popularity of Internet Explorer has long been a handy punchline. Chrome dominates the desktop browser space, notching over 60 percent market share over the last year or more.

But in November of this year—as in, about a week ago—second place went to Internet Explorer, at a hair over 11 percent. But that's just desktop, you say. Fair enough! But even when you combine mobile, tablet, and desktop traffic, at least one metric slots IE in third place, accounting for about 10 percent of users.

It's at 4. You've already done the math, but just to stress the point: That's less than half the market share of a browser that's been frozen in time since Castle was canceled. But it can also tell you a lot about why Edge failed to take off, and Microsoft's latest moves might finally convince people to leave their zombie browser for dead.

One of Us The first thing to know about Internet Explorer diehards: They're maybe not who you expect. Yes, they include the technophobes who haven't installed an update since Windows XP. No judgment here, just anxiety over how much malware lurks inside those Dell Inspirons by now. But they also include a surprising number of corporate IT departments, who either lack the option or the inclination to move on. But even if Edge had worked seamlessly with those applications, it's only been available on Windows More than million devices run Microsoft's most recent operating system version, but that's still only good for less than half of Windows PCs.

In fact, some market share trackers still put Windows 7 ahead of Windows 10, representing hundreds of millions of machines that couldn't get Edge even if they wanted it.

Which makes one aspect of Microsoft's announcement Thursday particularly underrated. Those stuck on Internet Explorer by virtue of being stuck on Windows 7—which, again, isn't always obstinance; lots of companies run on software that's only compatible with older operating systems—will finally have the option to switch over to Edge.

Advertisement And if they do, they should find a much-improved experience after the transition takes place. Web developers largely build pages for Chrome these days, and don't pay much mind to the quirks and needs of the fifth-biggest browser. But the Chromium switch means Edge can hitch its wagon to Chrome's star. Live Forever All of which should help put a dent in IE's continued dominance. But even then, maybe not a huge one. Those same users, after all, could already have made the jump to Firefox or Chrome, but have chosen not to.

It turns out inertia's more powerful a draw than even the handiest browser extensions. A lot of people are just accustomed to using IE. There were some major interface changes in Edge that might have made it unattractive to some users," says Tsai. They don't want to have a flood of help desk tickets asking them how to do common stuff that they used to know how to do. Microsoft stopped offering improvements in , but true obsolescence will only come when it cuts off the security updates and technical support.

Microsoft has promised to prop up IE throughout the lifecycle of Windows 10—which means IE could be with us, browsing the web with undead aplomb, for as long as seven more years, until October Yes, the fate of Microsoft Edge matters. It's fascinating for a host of business and technical reasons. But remember, too, that it's not even Microsoft's most important browser.

And it likely won't be for years.

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Once downloaded, close all programs and open windows on your computer. This will start the installation of Zemana AntiMalware onto your computer. Do not make any changes to default settings and when the program has finished installing, Zemana will automatically start and display the main screen. Above the Scan button, please change the scan type to Deep Scan and then click on the Scan button to start the malware removal scan.

This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished. Please note that the items found may be different than what is shown in the image below. Review the scan results and when you are ready to continue with the cleanup process, click on the Next button to delete or repair all of the the selected results.

Once you click on the Next button, Zemana will remove any unwanted files and fix any modified legitimate files. If you receive a warning that Zemana needs to close your open browsers, please close any web browsers that may be open and then click on the OK button to continue. Zemana will now create a System Restore Point and remove the detected files and repair any files that were modified. At this screen, you can now close the Zemana AntiMalware screen and continue with the rest of the instructions.

AdwCleaner will scan your computer for adware programs that may have been installed on your computer without your knowledge. Once you double-click on the icon the AdwCleaner program will open and you will be presented with the program's license agreement. After you read it, click on the I agree button if you wish to continue. Otherwise, click on the I disagree button to close the program.

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run. If you selected to continue, you will be presented with the start screen as shown below. The program will now start to search for known adware programs that may be installed on your computer. When it has finished it will display all of the items it has found in Results section of the screen above.

Please look through the results and try to determine if the programs that are listed contain ones that you do not want installed. If you find programs that you need to keep, then uncheck the entries associated with them.

For many people, the contents of the Results section may appear confusing. Unless you see a program name that you know should not be removed,please continue with the next step.

AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.

Please save your work and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. Please read through this information and then press the OK button.

You will now be presented with an alert that states AdwCleaner needs to reboot your computer. Please click on the OK button to let AdwCleaner reboot your computer. Please review this log file and then close the Notepad Window. HitmanPro When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using. When the program starts you will be presented with the start screen as shown below.

Now click on the Next button to continue with the scan process. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer recommended option.

Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option. Once you have selected one of the options, please click on the Next button. When it has finished it will display a list of all the items that Hitman has found as shown in the image below.

Please note that the items found may be different than what is shown in the image. You should now click on the Next button to have HitmanPro remove the detected items. When it is done you will be shown a Removal Results screen that shows the status of the various programs that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here: If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Zemana AntiMalware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below: If you want to be fully protected at all times then it is recommended that you purchase a premium version. Zemana AntiMalware Purchase the full-featured version of Zemana AntiMalware, which includes second opinion malware scanner when other solutions do not work, cloud scanning, and super-fast scan time, to protect yourself against these types of threats in the future!

Purchase Premium HitmanPro Purchase the full-featured version of HitmanPro, which includes discover viruses, trojans, rootkits, spyware and other malware on up-to-date and fully protected computers using cloud protection and behavioral detections, to protect yourself against these types of threats in the future!

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